Privacy Policy
williamhouser collects only the data required to craft, ship and care for your goods.
Information We Collect
When you place an order we receive your name, billing address, shipping address, email, phone number and payment details. We also gather technical data such as IP address, browser type and pages visited through cookies.
Purpose & Legal Bases
We process data to perform the sales contract, comply with legal obligations, prevent fraud and, with your consent, send marketing emails about new drops and look-books.
Sharing
We share data with payment processors, warehouse partners, carriers and email platforms. All providers are contractually bound to confidentiality.
International Transfers
We are based in the USA and may store data there. When data leaves your region we rely on Standard Contractual Clauses.
Retention
Order records are kept for 7 years for tax reasons. Marketing consent is retained until you unsubscribe.
Your Rights
You may access, correct, delete or port your data and restrict or object to processing. Email help@williamhouser.top and we will respond within 30 days.
Security
We use TLS encryption, firewalls and tokenised payments. No system is 100% secure but we try hard.
Cookies
Essential cookies run the cart. Analytics cookies measure traffic. Marketing cookies track ad performance. Manage preferences via the banner.
Children
We do not knowingly collect data from anyone under 13. Contact us if you believe we have and we will delete it.