Shipping Policy

We ship five days a week because weekends are for surfing.
Processing
In-stock orders leave our California warehouse within 24 hours Monday to Friday. Orders placed after 12 pm PST on Friday ship the next business day.
Domestic USA
Free standard shipping on orders over 75 USD via USPS Priority or UPS Ground. Transit averages 3-5 business days. Express options display at checkout.
Canada
Flat rate 15 USD for UPS Standard. Transit averages 4-7 business days. Import duties and taxes are calculated at checkout.
Europe & UK
Flat rate 20 USD for DHL Express. Transit averages 5-8 business days. Duties and taxes are collected at checkout.
Rest of World
Flat rate 25 USD for DHL Express. Transit averages 5-10 business days. Customers are responsible for any customs charges.
Tracking
You will receive an automated email with tracking once the label prints. Allow up to 24 hours for the first carrier scan.
Failed Delivery
If the courier cannot deliver after two attempts the parcel is held for 7 days. Uncollected items return to us and we refund the product cost minus outbound shipping.
Lost Packages
A parcel is considered lost when tracking shows no movement for 10 days domestic or 20 days international. We will file an investigation and offer a replacement or full refund.
Environmental Note
We ship in recycled mailers and paper tape. Plastic poly-mailers are plant-based and compostable.